Shipping
Shipping Process:
All orders are shipped from Puerto Rico. We offer free shipping on orders over $100 within Puerto Rico or the United States.
Once your order is placed, you will receive an email confirmation. You can track your order with the tracking information provided in your shipment notification sent via email. If you haven’t received the shipping notification for your order after 7 days, please contact us at cosmosbyandrea@gmail.com
All orders are processed and shipped Monday through Friday. We take 1-3 days to process your order, although it might take longer during busy periods.
Lost, Stolen or Damaged Packages:
Cosmos by Andrea are not responsible for lost, stolen or damage packages. Please ensure your address is correct. If you believe that your package was lost or stolen, please file a claim to USPS.
Change of Address:
Any changes to the shipping address will be charged.
XoXo,
Cosmos by Andrea